What to do if the transaction has not been transferred to Perfect Money
If you often work with investment projects and use a payment system Perfect Money, that is, the probability that the payout will be checked, in other words, hold. What to do in this case? This article will help you figure it out.
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"Why didn't my internal transfer appear on the beneficiary's account?"
It is possible that the intelligent anti-fraud system considered your transfer suspicious and redirected it to operators for manual processing and validation, which takes a little longer than an automatic transfer. Typically, verification can take from 30 minutes to 24 hours. If your translation is delayed, don't worry. After checking the payment and receiving confirmation of its legality, the funds will be credited to the recipient's account.
There are not many reasons why a transaction can be verified:
- the amount goes to the wallet and is immediately withdrawn;
- about 100% of the funds are transferred;
- unusual login (different IP, VPN, browser);
- frequent change of browser, IP;
- not all account security methods are included.
In fact, unfortunately, nothing can be done about it. You can of course write to support Perfect Money, but, as a rule, they answer that it is necessary to wait and the transaction is verified by the operator.
- How to write to support # 1
1. Go to the site Perfect Money.
2. Go to the "Feedback" tab.
3. Go to the tab “Click here to create a ticket to the Perfect Money Support Service”.
4. Fill in the ticket (1 - Enter your name (preferably the same as in your account); 2 - Enter your email; 3 - Enter your ID; 4 - Select the problem department; 5 - Enter the subject of the problem; 6 - Write a message. Indicate the problem and attach batch number with which you have a problem; 7 - Go through the captcha; 8 - Send a ticket by clicking on the "Continue" button).
After that, you will be given a ticket PIN, which you need to save so that you can track responses using this PIN.
- How to write to support # 2
1. In your personal account, go to the "Internal mail" tab.
2. Go to the "Create a new message" tab.
3. Fill out the form (1 - Enter the subject of the message; 2 - Select the department of the problem; 3 - Write a message. Indicate the problem and attach the batch number with which you have a problem; 4 - Send a message by clicking on the "Preview" button).
Here's a short article on a fairly important topic. We would like to note that you should not immediately panic if the transaction has not been received. Now you know why this could happen and what can be done in this situation.
We hope that with this article we will help someone deal with this problem.
All good investments!
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We do not argue that they are on the metric, we mean from our users, no one complained, except for one grain, but
there are already enough of them, complaints, and you yourself know this ... the admin simply does not give back the bodies of deposits ...
There was already a similar situation with usds, there were those who made money on it, they bought it on landing, and when it recovered -
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